Products
Although our primary focus is engineering and consultancy services, where appropriate we can also provide products and services. We have partnerships with a number of providers including:
Temporarily filling the shoes of in-house senior resource to deploy major site (hundreds of users) upgrades and migrations for multi-site (thousands of users) contact centres.
Working with public sector organisation to streamline and help the business understand their corporate contact centre telephony, and integration of call handling platforms
Independent consultancy and design reviews for a number of organisations including KC Contact Centres (KCOM group), Carillion Energy Services (formerly Eaga plc), CallCredit.
We can also help source a variety of solutions through other partners or third parties including phone lines, non-geographic numbers such as 08xx, 03xx and local presence; uninterruptible power supplies; business continuity sites; data centre equipment and even voiceover and music to enhance the on-hold experience!
